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Get help with Dewy Golf

A small team reads every email. We aim to reply within one business day.

Contact support

Email us with the details below and we will get back to you. Including your iPhone model, iOS version, and a short description of the issue helps us reply faster.

Typical response time is one business day.

Common help topics

Starting a round

  • Open Dewy Golf at the first tee. The app uses your approximate location to identify the course and pre-caches it for offline play.
  • If the wrong course is suggested, tap the course name to pick the right one from a list of nearby courses.
  • You can start a round without a connection if the course was previously played or precached. Your round will sync to the cloud once you are back in coverage.

Scoring and editing shots

  • Dewy Golf detects each swing automatically and updates the scorecard hands-free. You do not need to tap between holes.
  • If a shot is missed or miscounted, open the round recap, tap the hole, and add, remove, re-club, or re-locate the shot. The scorecard updates instantly.
  • For competitive rounds, double-check the scorecard before signing it. You are responsible for verifying scores submitted for handicap or competition.

Apple Watch app

  • Install the Dewy Golf companion from the Watch app on your iPhone. Sign in to the same Apple ID on both devices.
  • The watch pairs automatically the next time you start a round on either device. No extra setup is required.
  • Wearing the watch is optional but improves swing detection. A full 18-hole round uses less than 12% of watch battery.

Deleting your account

  • Open Dewy Golf, go to Settings, and tap Delete account. This permanently removes your account and all associated data within 30 days.
  • If you cannot reach the in-app option, email support and include the email address on the account.
  • Active subscriptions are managed by Apple. Cancel a subscription from your Apple ID settings before deleting the account.

Requesting a data export

  • Email support from the address on your account and ask for a data export. We will send a machine-readable archive of your rounds, scores, and account details.
  • We respond to export requests within 30 days. The export includes only data you created in the app, not third-party data such as Apple iCloud or App Store records.
  • Need a correction or a deletion of specific items? Include the details in the same email and we will handle it together.